Hettich FurnTech

Integrated knowledge management with RedDot

Hettich FurnTech was faced with the challenge of providing over 1,000 employees worldwide with central and easy access to information within the company without granting all of them access to systems like SAP.

And this is exactly what HFT ICN offers.

The task

The Hettich international competence network now offers dynamic and personalised access to all important information based on the RedDot CMS and the RedDot LiveServer while also integrating data from the most varied sources under one central interface at the same time. Each employee can only view the information for which he or she is authorised via central rights management.

The task

  • Establishment of a central knowledge and competence network
  • Integration of sales data from SAP, CRM, catalog management and Lotus Notes
  • Data consolidation and personalised provision
  • Establishment of a central authorisation concept


The highlights

  • Product importer for BMECat in RedDot CMS
  • Integration of the SAP Business Connector
  • Uniform surface for different data sources
  • High synergy effects with existing online systems


Data integration with RedDot LiveServer
Besides dynamic personalisation and rights management, one of the essential strengths of the RedDot LiveServer is the easy integration of data from other systems. Sales-relevant data like stock information is queried via the SAP Business Connector, delivered to the RedDot LiveServer via XML and displayed personalised online.

Integration of catalog data
Via the ecomplexx Product Importer, all Hettich products are imported to the RedDot CMS from a BMECat export of the catalog management system, created as pages there and linked with the corresponding entries in the catalog. This way, the online editor in RedDot CMS can easily allocate additional content and documents to each product.